Forum Discussion
Hi thedannorris,
Thank you for your post. I understand how important the inventory on your business and we are sorry that you are having difficulty accessing your inventory on desktop version and on online version.
To address the issue, currently, the AccountRight in-browser experience does not offer full functionality as the Desktop application. As such it is not currently a replacement for the software, only an additional way for clients to access their business data to record transactions. We do recommend accessing your file on a desktop version.
Also, if you haven't already clearing your cache file is a good idea as some values could be stuck in that which could cause on-screen to report not as intended. Please check out on this, clearing the AccountRight Cache for the process. Once done, kindly check on your inventory.
Let me know how you on with this. If you still need further assistance or if you have other questions and concerns, please do not hesitate to contact us again. We are happy to assist.
If my response has answered your enquiry, please click "Accept as Solution" to assist other users find this information.
Kind Regards,
Cel
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