Forum Discussion

FlynnVitalNZ's avatar
FlynnVitalNZ
10 months ago

Inventory Units on Hand Error (5.6899E-15)

Our inventory is littered with negative stock counts (5.6899E-15) and 0.0. I've tried the advice on other forms but can't fix this. It would seem that the MYOB team can run a script to fix this. Could I please request them to do this?

Based on the other threads you will require the following information to run the script:

 

  • Our company file is online
  • Last four Digits: 5080
  • Company file ID: 1

We've been using MYOB since 2000, so there are many of these errors.

  • Princess_R's avatar
    Princess_R
    9 months ago

    Hi FlynnVitalNZ,

     

    Thank you for getting back to me.

     

    I'm delighted to inform you that you've provided all the necessary information, and I've been able to execute a script that should assist in resolving your inventory issue. For the changes to take effect, kindly log out and then log back in before you try to access the item list.

     

    Please let me know if you need further help.

     

    If my response has answered your inquiry, please click "Accept as Solution" to help other users find this information.

     

    Cheers,

    Princess

  • Princess_R's avatar
    Princess_R
    MYOB Moderator
    9 months ago

    Hi FlynnVitalNZ,

     

    Thank you for your post, and welcome to the Community forum. I hope you find it a valuable resource.

     

    I sincerely regret any inconvenience you may have experienced due to the issue with your inventory items and for the delay in my response. I know that this situation may have caused some disruption, and I appreciate your patience and understanding as we work to resolve this. If you are still in need of assistance with this matter, I am here to help. Please do let me know, and I will be more than happy to make the necessary adjustments to your file.

     

    I'm looking forward to your reply.

     

    Cheers,

    Princess

    • FlynnVitalNZ's avatar
      FlynnVitalNZ
      9 months ago

      Hi Princess,

       

      Yes we still have the same issue as outlined above.

      What information do you need to fix the error?

      • Princess_R's avatar
        Princess_R
        MYOB Moderator
        9 months ago

        Hi FlynnVitalNZ,

         

        Thank you for getting back to me.

         

        I'm delighted to inform you that you've provided all the necessary information, and I've been able to execute a script that should assist in resolving your inventory issue. For the changes to take effect, kindly log out and then log back in before you try to access the item list.

         

        Please let me know if you need further help.

         

        If my response has answered your inquiry, please click "Accept as Solution" to help other users find this information.

         

        Cheers,

        Princess

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