Forum Discussion

Experienced Cover User

2 years ago

Inventory Value Reconciliation Report - File corruption

Hoping someone can help with our Inventory Value Reconciliation Report not balancing since early April'23. Unfortunately one of our staff entered a number of Credits against Inventory Items at this...

Sean_DC

Former Staff

2 years ago

Hi Ski30

Thank you for your post. I'm sorry about the experience that you had. No worries, I'll be glad to assist you moving forward. It would be best if you can send me a private message so we can investigate this further. I would just need the following for me to have it checked:

Serial Number
Company File ID (Help >> About MYOB AccountRight)
Account Name (Company Name)
Your full name and email address
Any screenshots or reports showing the error/issue

Please feel free to post again. I'm happy to assist further.

If my response has answered your enquiry please click "Accept as Solution" to assist other users in finding this information.

Ski30
Experienced Cover User
2 years ago
One week later and no response.

I have provided details as requested.
- Genreve_S
  MYOB Moderator
  2 years ago
  Hi Ski30,
  
  Thanks for your patience.
  
  I followed up on this and the repair team is already working on the file.
  
  Just to make sure please send me a private message to confirm the case number.
  
  Cheers,
  
  Genreve