Invoice Association with Supplier is 'Weird'
Hi, When I scan an invoice from a particular company (let's call the company "Bob's Burgers" for S&G's) into my in-Tray, and I then tell AR to make it a new purchase, AR associates it with a comp...
Forum Discussion
Hi Eric3,
When scanning invoices into the In Tray and processing them into new purchases, AccountRight may sometimes auto-populate supplier details based on past invoice data. If the supplier is incorrect, please make sure that the supplier cards for both "Bob's burgers" and any other relevant suppliers are accurately set up with distinct identifiers such as ABN, company name, and contact details.
If the issue persists, reach out to our live chat support through our virtual assistant MOCA or submit a case via MyAccount for further investigation.
Regards,
Sai
