Forum Discussion
Did you ever receive an answer for this error as we just had the same thing happen to us and is 2 years after your incorrect invoice details sent to client. Ours also had our letterhead details but the customer and address were not ours and is not a client on our account list either. Was a high amount that also had that it had already been paid. Sent in Jan 24 but the invoice date was 1/3/23. The invoice number was completely wrong too. MYOB advised was my computer and cookies stored. Tried to point out that the invoices are e-mailed through their system so cannot be my computer as the invoice on our MYOB file is correct and has happened on thier end when invoiced to our client.
- PennyN4 months agoExperienced Cover User
Hi,
No, radio silence frm MYOB - I've just been gradually transferring clients over to Xero, so sick of MYOB's problems & lack of support