invoice reminder function not working......
PLEASE CAN SOMEONE HELP ME. THE INVOICE REMINDER FUNCTION IS NOT WORKING AND IT IS RANDOMLY SENDING OUT THE INVOICES EVERY THREE DAYS. I REALLY NEED THIS FIXED STRAIGHT AWAY AND NO I DO NOT RUN INT...
Forum Discussion
Hi DebMcW
I am sorry to hear about your experience and I understand that the situation made you upset. And after doing the basic troubleshooting it's still not working.
Generally speaking, If the invoice reminder is grayed out this means that your company file isn't online or you haven't set up AccountRight to send emails. See Set up AccountRight to send emails. Select the option Send invoice reminders to the customer.
You can check on this Help Article: Setting up Invoice Reminders this contains more information, I hope that this can help you to resolve your issue.
Let me know if you still need further assistance with this. I'm happy to assist you.
If my response has answered your inquiry please click "Accept as Solution" to assist other users find this information.
Best Regards,
Cel
This function hasn't been working for months and MYOB says it's still trying to look into it. Yet for some reason MYOB still feels justified in upping the subscription fee- we're paying for a product that isn't working properly. It cannot be that hard to sort out on MYOBs end!!!
