Invoice reminder option is blank?
Invoice reminder option on both the customer card and preference is blank? How can I resolve this?
Forum Discussion
I am using Microsoft Edge, I have tried (not the best with these things) see attached. It hasnt helped?
F5 only lightens or darkens the screen.
Hi Ninette,
Only Internet Explorer version 11 is compatible for this feature and is used when the Invoice reminders window appears, can you please search the computer for Internet explorer and troubleshoot the above steps. These steps will not work in Microsoft Edge.
Do let me know how you go.
I am having the same issue and never did previously. I don't have Internet Explorer and it is now retired. What do we do now?
Hi Everyone
Thanks for your patience and feedback on this topic.
This is something that we have raised with our internal teams for investigation. As part of that investigation we have identified that this could be caused by an internal preference selected within the Internet Browser. While our teams further investigate this a workaround of opening AccountRight in a browser such as Google Chrome via navigating to app.myob.com or selecting Open in Browser from the Command Centre. Once in the browser, select to access the Invoice Reminders by Sales Settings>>Reminders>>Reminder settings
Having the same problem. Blank screen Went to browser version can not find path
Invoice Reminders by Sales Settings>>Reminders>>Reminder settings
Please advise I have to turn function off!
I am having the same problem
Have used this function without any problems for a while now.
Suddenly there is a problem.
What is the problem?
The fix that you have suggested does not work for me.
ThanksTracy
