Invoice reminder option is blank?
Invoice reminder option on both the customer card and preference is blank? How can I resolve this?
Forum Discussion
Hi Everyone
Thanks for your patience and feedback on this topic.
This is something that we have raised with our internal teams for investigation. As part of that investigation we have identified that this could be caused by an internal preference selected within the Internet Browser. While our teams further investigate this a workaround of opening AccountRight in a browser such as Google Chrome via navigating to app.myob.com or selecting Open in Browser from the Command Centre. Once in the browser, select to access the Invoice Reminders by Sales Settings>>Reminders>>Reminder settings
We are having the same problem. Blank screen in both card file and sale command centre.
Went to browser version and there is no sales settings option at all.
Its tricky to find at first. Go the the browser version and on the top right where it says the company name is where you'll find sales settings. Alternatively, go to sales on the top left, select invoices and then enter the name of the customer in search that you want to set the invoice reminder. Hopefully MYOB will resolve the issue as I find this all a bit fiddly.
