Invoice shows zero balance / unbalanced transaction and no payment has been applied

Hi, I have a sale which shows a zero balance but no payment has been applied.

If I look at the invoice history (see image below), in the charge column it show the sales $2040 and a transfer from deposits $2040. On the payments side it shows a transfer from deposits $2040 but no payment at all. So the column figures are unbalanced yet the invoice balance shows zero.

I called Support about this on Friday, as I can only assume this issue is in the back end of Myob, as from an accounting point of view I can't see how this can happen. Frustratingly I spent two hours on the phone with a support technician who consulted a 'specialist' but ultimately told me 'there is no option' to fix this and I now have an email to say the case is closed. Since I believe this is a MYOB issue I think that's appalling but hoping I can get some help via the community as my financials will now be incorrect due to this rogue invoice. Any assistance would be appreciated thanks.