Forum Discussion

TrentyMc's avatar
TrentyMc
Contributing Cover User
2 years ago

Invoices App

Now that the old version of the Myob App (On the Go)has stopped working, it wasn't great but at least contacts loaded etc, will the current invoices app actually be of service. Continual issues. Contacts never load, searching doesn't work.

  • Hi TrentyMc

     

    Sorry to hear about this. If you're still having issues can you please confirm if you get any error messages whilst using the app ? 

    • TrentyMc's avatar
      TrentyMc
      Contributing Cover User

      Myob on the go was the app that is no longer available in the app stores. It was the one where you had to sign in with an admi password etc.

      It stopped working for all our sales reps late december.

      The alternate Invoice app doesn;t load customer due to us having over the quota of customers that deem it usable.

       

      The browser version of Myob is hugely clunky to get around.

      What is in store for MYOB apps into the future as these issues continue to persist 

      • Melisa_D's avatar
        Melisa_D
        Former Staff

        Hi TrentyMc

         

        The MYOB Invoice app is the app that is currently used with AccountRight. If you're having issues with loading customers, I'd be happy to look into it. Have you tried uninstalling and reinstalling the app ?