Forum Discussion

karlysmith's avatar
karlysmith
Contributing Cover User
2 months ago

Invoices disappearing from the in tray

My colleagues and email invoices to our in tray and they arrive no problem. However, when we go to attach them later, they have disappeared. This is happening a few times a day with no apparent pattern.

Please help!

1 Reply

  • Earl_HD's avatar
    Earl_HD
    MYOB Moderator
    2 months ago

    Hi karlysmith​,
     
    Apologies for the late response. I would like to check if you're still having this issue? If so, please reach out to our team directly. You can reach them on Live Chat via our virtual assistant, MOCA or by submitting a support case via MyAccount.

    Regards,
    Earl

Looking for something else?

Search the Community Forum for answers or find your topic and get the conversation started!

Community home

Dig into MYOB Academy for free courses, learning paths and live events to help build your business with MYOB.