Forum Discussion

DaniGW's avatar
DaniGW
Experienced User
7 months ago

Invoices from 1 supplier not in In Tray

I receive invoices to my Outlook email and forward them to our MYOB In Tray. In the last few days, emails from 1 supplier only are not showing in the In Tray. They show in my Sent items in outlook.
DaniGW's avatar
DaniGW
Experienced User
7 months ago

Mel-Cabs,

Can you drag and drop the attachment from Outlook to the In tray?

That is what I have been doing. But it's not ideal.

Dani

Vector's avatar
Vector
Experienced Cover User
7 months ago

This is certainly not ideal - time consuming.  I just forward type accounts and it should be in the tray.

This is how it should work.  I have forwarded several this morning and it appears to be working.  Only time will tell.

  • DaniGW's avatar
    DaniGW
    Experienced User
    7 months ago

    Certainly not ideal, but I'm "lucky" I guess that it's only happening with one supplier for me?

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