Forum Discussion

DaniGW's avatar
DaniGW
Experienced User
7 months ago

Invoices from 1 supplier not in In Tray

I receive invoices to my Outlook email and forward them to our MYOB In Tray. In the last few days, emails from 1 supplier only are not showing in the In Tray. They show in my Sent items in outlook.
DaniGW's avatar
DaniGW
Experienced User
7 months ago

Hi profixp2020

 

I totally agree that it's not good enough, just passing on what has worked for me in the mean time hoping to help others.

profixp2020's avatar
profixp2020
Experienced User
7 months ago

Thanks for info DaniGW.  Wasn't too sure if that was what MYOB had advised you but obviously not.  It must definitely be a MYOB issue as happening to too many people to be a user error.  I have been adding invoices to my In Tray this way for the last 6 years and never had a problem until the last couple of weeks.  I know I haven't changed anything I do so must be MYOB itself.  I have transferred 10 invoices this morning via my In Tray and so far all successfully.  Lets hope the problem has been rectified!

Looking for something else?

Search the Community Forum for answers or find your topic and get the conversation started!

Community home

Level up your skills using MYOB software.

 

Find help guides and technical solutions for all MYOB products here

Explore video tutorials for our software at the MYOB Academy here

 

Dig into MYOB Academy for free courses, learning paths and live events to help build your business with MYOB.