Invoices from 1 supplier not in In Tray
I receive invoices to my Outlook email and forward them to our MYOB In Tray. In the last few days, emails from 1 supplier only are not showing in the In Tray. They show in my Sent items in outlook.
Forum Discussion
Experiencing the same issue, and it’s escalating—last week it was one supplier, now three. Support’s suggestion to “for now you can drag and drop” isn’t workable. I deal with hundreds of emails weekly and have no way of knowing which supplier's invoices aren’t forwarding. Dragging and dropping 100+ invoices a week is impossible. This has been going on for over a week—urgent resolution is needed.
I have also lodged a support ticket today and can see that several people have done this over the last few weeks but still nothing resolved as far as I can see?
