3 years ago
Invoices not recording properly - inventory incorrect
On random invoices, we have an issue with - when the invoice records, it doesn't take any of the items out of inventory. So it leaves our stock level wrong. If we can identify which invoice(s) this happens to, it was suggested we make a subtle change to the invoice (e.g. full stop somewhere) and re-record the invoice. This corrects the error. However, this is very frustrating, because you only find out there has been an error when a particular item is obviously incorrect in MYOB compared with the actual SOH. On other occasions, you don't pick it up until there is no physical stock but MYOB says we still have some. Any advice would be appreciated.
Thank you