Hi BernaP , this sounds very similar to the experience of a client of mine, affecting hundreds of invoices each month. We overcame it by providing them with a script that does via the API what you are doing manually.
I'm surprised that re-posting manually still fixes the problem; I thought a recent program change would prevent it. What version of Accountright are you using?
Do you have any idea when this started in your file.
Some indications you may see:
The Sales Item detail report customised with gross profit $ and % fields added will show you the affected invoice lines, which will incorrectly show 100% margin.
The inventory valuation report will show stock greater than the asset account, and growing.
And affected invoices will show the line revenue amount in the item register, not the item cost.
If you would like further help please email me.
PS is your file online?
Hi BernaP , have you made any progress resolving this issue?
