Forum Discussion

D-O-R's avatar
10 months ago

Invoices not showing

Is anyone else having issues with invoices not showing in the software?
 Apparently i don't have any. 

2 Replies

  • Hi D-O-R,

     

    It's odd that the invoices aren't appearing. A good first step is to clear your AccountRight cache, as that can sometimes resolve odd behavior. After that, log out and log back in. If the invoices still don't show up, please contact our support team for more help. You can connect through our live chat via our virtual assistant, MOCA, or raise a support ticket at myaccount.myob.com.

     

    Cheers,

    Princess

  • Fifitz68's avatar
    Fifitz68
    Experienced User
    4 months ago

    Hi,

    My invoices have disappeared as well.

    I cannot do a search for an invoice, it comes up and says not found.

     

    Please help.