Invoices printing out 2 pages
Just did the latest update and now our invoices are printing a 2nd page with a How to Pay and QR code. We have never had this and it's annoying to waste paper and have this as we don't need it. How...
Forum Discussion
Hi all.
I'd like to address the confusion surrounding the latest update to AccountRight and the change in how invoices are printed.
Previously, there was a feature gap where exported invoice PDFs from AccountRight didn't include the "How to Pay" section, while emailed invoice attachments and MYOBB invoices did. With this update, we've standardised the PDF format so customers' clients receive a consistent, professional-looking invoice no matter how it's generated or shared.
I completely understand why some customers may find the additional page frustrating, particularly if they're printing invoices and see it as wasted paper. There are a couple of workarounds available:
- If you don't need the payment information page, you can choose to print only the first page by specifying the page range in the print settings.
- Print double-sided to reduce paper usage.
Hopefully that provides some context for the change.
Thank for the update Amanda, but I don't think that is good enough.... there should be "the OPTION" not "the NORM"!!
Why not leave the customised forms as is....Taking longer to save only pages etc, not a long time but it all mounts up, we set up Customised Forms for a reason, not to be then told bad luck & it looks more professional.....
esp, when you need to send invoices to Govt depts, it takes longer to get processed as they do not recognise the QR in their system & reject. It then goes through a longer manual system taking longer to be approved & paid.
I feel it's just a money grab for MYOB's processing fees.
I keep trying to tell my clients how **bleep** Xero is, but they are seriously looking now :(
& still on hold...over 2 & 1/2 hours now
They are doing their best to push us to Xero
