Invoices printing out 2 pages
Just did the latest update and now our invoices are printing a 2nd page with a How to Pay and QR code. We have never had this and it's annoying to waste paper and have this as we don't need it. How...
Forum Discussion
Hi all.
I'd like to address the confusion surrounding the latest update to AccountRight and the change in how invoices are printed.
Previously, there was a feature gap where exported invoice PDFs from AccountRight didn't include the "How to Pay" section, while emailed invoice attachments and MYOBB invoices did. With this update, we've standardised the PDF format so customers' clients receive a consistent, professional-looking invoice no matter how it's generated or shared.
I completely understand why some customers may find the additional page frustrating, particularly if they're printing invoices and see it as wasted paper. There are a couple of workarounds available:
- If you don't need the payment information page, you can choose to print only the first page by specifying the page range in the print settings.
- Print double-sided to reduce paper usage.
Hopefully that provides some context for the change.
Standardised format to produce a more professional looking invoice?
Adding a second page to the invoice with zero details other than invoice number, due date, balance due and a QR code and then another 7/8 of the page blank is hardly professional in any sense.
The ability to add these features to our existing custom forms via the customise forms feature would of been leaps and bounds more logical.
Secondly, perhaps the workarounds are specific to user enviroments and operating systems, but for me on windows 11 and AccountRight desktop, printing within AccountRight does NOT give any options to set the range of pages it prints. I beleive the suggested workaround would in fact be, to save the invoice to PDF on file, open it in a PDF viewer like Adobe or Chrome and then print the pages you want - talk about a waste of time!
