Invoices printing out 2 pages
Just did the latest update and now our invoices are printing a 2nd page with a How to Pay and QR code. We have never had this and it's annoying to waste paper and have this as we don't need it. How...
Forum Discussion
Hey everyone.
We've heard your feedback about the additional "How to Pay" page being included when printing invoices from AccountRight desktop, and we understand the impact this has had on your workflows.
The team has prioritised a better solution, we are working on a new print setting in AccountRight desktop that will allow you to exclude or include the "How to Pay" page when printing invoices.
We're targeting this change for the next AccountRight release, which is expected in mid-July.
Thank you for your patience and for taking the time to share your feedback. It has helped us understand and priortise this work, and we're committed to getting the solution to you as soon as possible.
In the meantime, here are a couple of workarounds:
- If you don't need the payment information page, you can print only the first pages by selecting the appropriate page range in your print settings, or print double-sided to reduce paper usage.
- If you're printing invoices to use as packing slips, AccountRight has a dedicated Packing Slip feature that's designed specifically for this purpose. You can find more information here.
Thanks again for your patience and understanding. We'll continue to keep you updated as we get closer to the release.
Hello AmandaMYOB,
we can't print / email sales orders, invoices, or packing slips from AR desktop version. We have to use the web browser to save as a PDF both the sales order & invoice only, ( can't print packing slips from web browser). This has happened since your update on Monday last. Now you telling us all, we have to do this until mid July's patch update.
