Forum Discussion

Helen_Keegan's avatar
Helen_Keegan
Experienced Cover User
2 months ago
Solved

Invoices printing out 2 pages

Just did the latest update and now our invoices are printing a 2nd page with a How to Pay and QR code.  We have never had this and it's annoying to waste paper and have this as we don't need it.  How do I get rid of it please

 

90 Replies

  • Patti_Syme's avatar
    Patti_Syme
    Experienced Cover User
    1 month ago

    Hi, the how to pay page is still printing out on my invoices.   I mostly use recurring transactions for mine.  I wonder if that has anything to do with it.

  • SandiAvery's avatar
    SandiAvery
    Member
    1 month ago

    Hi Amanda
    this doesn't appear to have been rolled back, second page is still printing.  When is this fix going to be pushed out.
    thanks

  • BJ3's avatar
    BJ3
    Experienced User
    1 month ago

    Still doing it for me also Sandi

  • AmandaMYOB's avatar
    AmandaMYOB
    MYOB Moderator
    26 days ago

    Hi all.
    The latest update for AccountRight is being released next week. With this update, we will be introducing a configurable print setting under the Preferences tab in AccountRight. This setting will be ON by default. You will be able to edit these settings by clicking into Setup > Preferences. Please note, these settings are only visible when online payments is switched on.

  • Helen_Keegan's avatar
    Helen_Keegan
    Experienced Cover User
    22 days ago

    So have done the new update and yes it’s back to printing 2 pages which is beyond annoying! As I am not near my computer right now, what exactly do we need to do in the preferences please

  • BJ3's avatar
    BJ3
    Experienced User
    22 days ago

    Helen.  Just make sure you have the setting "Show How to Pay Details on Invoice PDF" unchecked under the sales tab in settings AR Desktop.  Once I unchecked this it is no longer doing it for me.

     

  • Jarrod1's avatar
    Jarrod1
    Contributing User
    22 days ago

    IT HAS HAPPENED AGAIN. MYOB YOU ARE A JOKE

  • Jarrod1's avatar
    Jarrod1
    Contributing User
    22 days ago

    Someone pin this, MYOB is no help. BJ3 is. Thank you. 

  • BJ3's avatar
    BJ3
    Experienced User
    22 days ago

    Ha, no worries 👍