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ptw's avatar
ptw
Member
6 years ago
Solved

Item number lookup when entering sales

Greetings   Firstly let me apololgize for my ignorance in using MYOB Account Right 19.4. I am coming from another POS system (Vend) and trying to align my knowledge of that with how Account Right w...
  • Steven_M's avatar
    Steven_M
    6 years ago

    Hi ptw 

     

    Sound like you have Setup>>Preferences>>Windows>>Select Items by Item Name, Not Item Number enabled within the company file. As per the wording, if that option is enabled you are selecting the items by name, not number. If you want to use Item Number, then you want that option disabled.


    Do let us know how you get on and if you require further assistance.

Steven_M's avatar
Steven_M
Former Staff
6 years ago

Hi ptw 

 

Sound like you have Setup>>Preferences>>Windows>>Select Items by Item Name, Not Item Number enabled within the company file. As per the wording, if that option is enabled you are selecting the items by name, not number. If you want to use Item Number, then you want that option disabled.


Do let us know how you get on and if you require further assistance.

  • ptw's avatar
    ptw
    Member
    6 years ago

    Thanks Steven. That has fixed that issue and I'll mark it solved.

     

    As a follow on, is there any way to have quantity automatically default to one when a item number is entered or scanned in?

    • Steven_M's avatar
      Steven_M
      Former Staff
      6 years ago

      Hi ptw 

       

      Terrific, great to hear that disabling that preference has worked for you. Thanks for letting us know.

       

      In terms of adding a default quantity onto an invoice for an item, this is not a feature of the product. The user does need to manually enter in the Ship amount on the invoice.

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