Forum Discussion

karen-bomac's avatar
karen-bomac
Experienced User
2 years ago

ItemActivity_Delete_NonZeroAmount Error - not letting me delete an item created in error and NEVER used

On one hand I am looking for some sort of workaround for this. An item was created incorrectly, then marked inactive. When I attempt to delete it (which I do with inactive items from time to time) I ...
karen-bomac's avatar
karen-bomac
Experienced User
2 years ago

Hi Shaun

 

I understand the conditions that you mention. I have deactivated items that I was unable to delete because they had been used in transactions or had a zero amount. Those error have their own specific error message that pops up.

 

The one referenced in my original query is different and I want to know how to work around it. The item was created in error and therefore has never been used, transacted and stock as well as value have never been anything other than zero. There is no history whatsoever.

 

Generally when these conditions are met, I am able to simply delete the item rather than deactivate it. 

 

This is a different error and I don't understand what is causing it.

 

Thank you

Karen

 

Thank you

Karen

Earl_HD's avatar
Earl_HD
MYOB Moderator
2 years ago

Hi karen-bomac 

Thanks reaching out. Just want to follow up if you're still having this issue? If so, I would recommend visiting this post that has the same issue that you're having.

Regards,
Earl

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