Forum Discussion

FrankandMel's avatar
FrankandMel
Cover User
2 years ago

Missing active Card file

I am missing a Card File for a supplier that I frequently use. The history is also missing. I have tried to look for it as a inactive file nut is not there also.
Shella_A's avatar
Shella_A
MYOB Moderator
2 years ago

Hi FrankandMel, 

 

Thank you for your post and welcome to the MYOB Community Forum. I hope you find plenty of useful information.

 

We're sorry to hear that your supplier card file is missing. We recommend you check first if the card has not been renamed. If you know a previous transaction/invoice (by number) sent to the supplier, try searching for the invoice number via Find Transactions, and see what the card name is. Let me know how it goes.

 

 

Thanks, 

Shella

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