Forum Discussion

dawns1's avatar
dawns1
Experienced Cover User
2 years ago

Monthly subscription billing

Hi All,   Just wondering if anyone else has been charged multiple times (I mean like 15 times!!)  since 30.6.23 for the monthly subscription .  Total charged to account $5,928.00 ( assorted charges...
Earl_HD's avatar
Earl_HD
MYOB Moderator

Hi dawns1 

Thank you so much for your post. For me to take a look at this for you, can you please send me a private message with the following information : 

* Serial number
* Company name
* Email Address and Full name

Regards,
Earl

dawns1's avatar
dawns1
Experienced Cover User
2 years ago

Hi Earl,

 

Having trouble Private Messaging you.  Not sure why, have tried changing browser from Edge to Chrome.

 

Thanks 

Dawn.

  • Earl_HD's avatar
    Earl_HD
    MYOB Moderator
    2 years ago

    Hi dawns1 

    My apologies. I've changed something on the chat settings, if you could try it now please.

    Regards,
    Earl

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