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SiskaTOTGA's avatar
SiskaTOTGA
2 years ago

My MYOB File stuck in "back up" status. I am not able to open it. Please help

My MYOB File stuck in "back up" status. I am not able to open it. Please help

  • Leneth_A's avatar
    Leneth_A
    2 years ago

    Hi SiskaTOTGA

     

    Thanks for your post and Welcome here in the Community Forum. It's great to have you here in the Community forum.

     

    I have reset that company file back to Active for you. This should allow you to login back into that company file as intended. Please restart AccountRight then access the file again.

     

     

    Please don't hesitate to post again if you need help in the future.

     

    If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.

     

    Cheers,
    Leneth

  • Leneth_A's avatar
    Leneth_A
    Former Staff
    2 years ago

    Hi SiskaTOTGA

     

    Thanks for your post and Welcome here in the Community Forum. It's great to have you here in the Community forum.

     

    I have reset that company file back to Active for you. This should allow you to login back into that company file as intended. Please restart AccountRight then access the file again.

     

     

    Please don't hesitate to post again if you need help in the future.

     

    If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.

     

    Cheers,
    Leneth

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