MYOB AccountRight ongoing unaddressed issues
There is no appropriate "Location" to select for the issues that I am encountering and have been for many years. In bullet points, here are the issues: Price List Detail Report continues to be inco...
Forum Discussion
Hi PhilC001
I'm sorry to hear about this. As your file is offline it will need to come into our Data file repair team to fix the issue with the Price list report. If you can send me the following information in a private message I'll be happy to arrange that for you:
- serial number
- Company file ID (Help>>About MYOB AccountRight)
- primary contact name and email
- screenshot of the price list report
- details on the incorrect items
The other option would be to put that file online and we can run a script to resolve that issue.
With regard to printing packing slips, I have passed your feedback on to the relevant teams.
Thanks Tracey,
After another 2 hours on the phone to support yesterday I was finally told this. The problem now is that three company files have been uploaded to be fixed and obviously whilst that is happening the companies can not trade.
Unfortunately these issues seem typical with MYOB - based on other community posts, this is a known problem and one that I would think could be fixed in software updates. Yet, after using MYOB for many years I am still to see an update that actually fixes any problem. It is quite baffling really because with a few very quick and easy improvements MYOB could truly be a great software package. It seems that users feedback is never acted upon.
