Forum Discussion

Sujeev's avatar
Sujeev
Experienced User
10 months ago

MYOB App still not working in new Android Phones

Please be aware MYOB Invoice App will not work in  latest Android phones which supports only 32 bits App. MYOB is still a 16 bit APP. So MYOB  Invoice App will not work in Galaxy S24 and other phones using Android latest OS.  Quick books and Zero working fine in Android phones. Contacted MYOB several times, but no use. As usual they increased annual subscription this year also. No proper customer service or technical support.  Zero is much cheaper and user freindly as I heard.  Any former MYOB users here, who are currently using Zero or Quick books ? Please share your opinion.

 

 

  • BarbaraKrause's avatar
    BarbaraKrause
    Experienced Cover User

    The problem we have is that we can't invoice now.  So, I need to find a solution today. 

    • Sujeev's avatar
      Sujeev
      Experienced User

      No idea...May be after every one migrate to other softwares..They don't even bother about listening or replying to the concerns raised by the users.. I have reported this issue many times, no reply yet.

  • BarbaraKrause's avatar
    BarbaraKrause
    Experienced Cover User

    That's **bleep**.  My husband uses it for his work.  Now I will have to look at different systems, other than MYOB to fill this gap.

    • Shella_A's avatar
      Shella_A
      MYOB Moderator

      Hi Sujeev and BarbaraKrause,

       

      I'm sincerely sorry, but as of now, we don't have any updates to share regarding the compatibility of the MYOB Invoices App with the new versions of Android phones. I appreciate your patience and understanding during this time, and I promise to keep you informed as soon as we have more information regarding this matter.

       

      In the meantime, feel free to start a new post if you have other queries.

       

       

      Kind regards,

      Shella

      • BarbaraKrause's avatar
        BarbaraKrause
        Experienced Cover User

        Hi Shella,

         

        I am now researching swapping to Reckon.  We need this app to work today, not in an undisclosed timeframe.  I am sure there are a lot of other people that will very shortly be upgrading to the new phones and new technology.  MYOB should be making this a priority.

  • Sujeev's avatar
    Sujeev
    Experienced User

    That is the only option..Many users will be opting this option, rather wasting our time and money.