Forum Discussion

Jules23's avatar
Jules23
Trusted Cover User
5 months ago

Myob Assist Not Working

When taking a photo of a receipt using Myob Assist, the error message "Something went wrong. We are unable to process your photo. Try again" constantly occurs. It's been happening all morning.
Shella_A's avatar
Shella_A
MYOB Moderator
5 months ago

Hi Jules23.

 

We’re aware of an issue with the MYOB Assist app and In Tray right now that’s causing that “Something went wrong” error when taking receipt photos. Our team’s on it and working to sort it as soon as possible. For updates, please check our status hub here. Thanks for bearing with us.


Cheers,

Shella

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