Forum Discussion

Experienced User

11 months ago

MYOB INVOICE APP NOT OPENING IN GALAXY S24

MYOB INVOICE App is not opening in Samsung S24. It is crashing everytime. Informed this to MYOB support team several times, as usual NO proper response. Galaxy S24 series has dropped support for...

Petrie

Contributing User

8 months ago

Hi Doreen_P and Sujeev Is there any update re S24 and the issue of MYOB App not working on brand new phone? We wish the phone company consultant had of known this issue, when we specially spoke about the amount of MYOB we use on phone. Appreciate any advice you can give. Thank you.

Sujeev
Experienced User
8 months ago
Hi@Petrie. It is still the same story..Nothing to do with Phone company..Samsung.MYOB has to upgrade thier App to 32bit from 16 bit. NOW MAJORITY OF THE PHONES SUPPORTING ONLY 32BIT APPS. MYOB not attending this issue even after informing them repteadly. My advice to others is please switch to Zero or Quick Books rather wasting your time with them..No support from MYOB for any issues we report. They only know to send monthly invoices.
David011
Contributing Cover User
4 months ago
When? 2024, 5?
- Petrie
  Contributing User
  4 months ago
  This year, the phone is a Samsung S24 ultra
  - Sujeev
    Experienced User
    4 months ago
    Even if S30 comes, MYOB will not resolve this iuuse.
- Sujeev
  Experienced User
  4 months ago
  Even after escalating this so many times, not yet received a favourale reply from MYOB. No hope they will resolve this any time soon. Better swich to some other softwares and inform this to all new users.