Forum Discussion

Sujeev's avatar
Sujeev
Experienced User
10 months ago

MYOB INVOICE APP NOT OPENING IN GALAXY S24

MYOB INVOICE App is not opening in Samsung S24. It is crashing everytime. Informed this to MYOB support team several times, as usual NO proper response.    Galaxy S24 series has dropped support for...
Sujeev's avatar
Sujeev
Experienced User

"Previously MYOB has not prioritised this issue".. ...many of us were pointing out this issue from several months..MYOB realised now only it is loosing customers due to this issue and many first time users staying away from joining MYOB when there are many accounting softwares which are much advanced, quick in response to cutomer queries and cheaper than MYOB. 

 

Now also not providing a time frame .(it may be years)....and MYOB is charging customers for an App which is NOT delivering what they promised..MYOB must reimburse the extra charges they are collecting from Android users till it is fixed.

 

For the attention of new users, MYOB APP WILL NOT WORK IN LATEST ANDROID DEVICES AS IT WILL NOT SUPPORT 16 BIT APPS ANYMORE. MYOB HAS TO UPGRADE THEIR APP, WHICH IS NOT HAPPENING

MikeG1's avatar
MikeG1
Admin
2 months ago

Hi Sujeev , I understand that not providing a timeframe is frustrating but your reply is misleading for others who would read it

MYOB is now actively working to upgrade the app and fix this. It is happening.
And it wont be years, because as confirmed, it is actively being worked on.

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