Forum Discussion
Good morning all,
I wanted to provide an update on the 32-bit app being unsupported on new phones..
I appreciate that this has been an outstanding issue for many months now and how frustrating this has been.
Previously, MYOB has not prioritised a solution to this, as we have been working to release a replacement app which would make improvements to the current one redundant.
However we understand the importance of this (thank you for your ongoing feedback and engagement with this in the forum) and are now working on a resolution.
I'm not able to provide a timeframe on when this will be solved yet, but I can confirm that the team are now actively working on fixing this.
Regards, Mike
MikeG1Can you please give us all, not just an update, but an exact date when will MYOB have this issue fixed? Thank you.
- MikeG13 days agoAdmin
Hi Petrie , the team have the solution ready and are just going through testing before it can be released.
As before, I am unable to provide an exact date. If something comes up in testing or any number of other variables, it could delay things and if we have committed to a date for the fix it would be an even worse experience for our customers. But I am pleased to confirm the progress and we are close now. Thanks!
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