Hi Yanike_S ,
Thank you for your response.
Unfortunately it doesn't seem to give an error report. It comes up with the "Myob not responding window", the options are to wait for program to respond or close program. The wait option never works and either way the program ends up crashing/not responding.
Any ideas from here?
Really appreciate any help on this one.
Thank you and warm regards,
Eilish
Hi EilishLednar
Could you still upload the diagnostic log please? This is a background log file that keeps track of what the software is doing and should give an indication why the software is not responding.
Hi Yanike_S
How do I find this report/log?
Apologies for the delay, I hadn't realised that you had responded.
Warm regards,
Eilish
Hi EilishLednar
You can find the error log and diagnostic log by clicking on the link; it will explain where to find these.
Hi Yanike_S
Thank you for your help. Please see attached the diagnostics report. I hope this is the correct one.
Warm regards,
Eilish
