Forum Discussion

Kim26's avatar
Kim26
Contributing Cover User
2 years ago

MYOB sending out reminders for closed invoices

Hi, I have been using MYOB for some years and always had automatic reminders set with no problem.  But this month a number of clients who have already settled thei invoice recieved reminders for over...
Genreve_S's avatar
Genreve_S
MYOB Moderator
2 years ago

Hi Kim26, 

 

Thanks for posting in the forum. 

 

I'm sorry to hear about the invoice reminders. We were not informed of any issues with the invoice reminder sent for paid invoices. However, I believe there was an issue with the invoice activity not updating, this might have caused the issue. The issue in the invoice activity has been fixed. Feel free to let us know if the issue with the invoice reminder arises again.

 

We're sorry for the inconvenience. In the meantime, feel free to post again if you need any other assistance. 

 

Cheers, 

Genreve

 

Looking for something else?

Search the Community Forum for answers or find your topic and get the conversation started!

Community home

Dig into MYOB Academy for free courses, learning paths and live events to help build your business with MYOB.