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HelloSidney's avatar
HelloSidney
Contributing Cover User
3 years ago

MYOB Web Version Cutting off Invoice Templates

When I create invoices using MYOB's web version ("opened in web browser") and save the invoice to PDF using a pre-made template (that was originally created in MYOB), it's cutting off/cropping some of the information at the bottom.


I've seen other people complain about this and it hasn't been addressed. Does anybody have a fix for it? And I shouldn't have to create a new template either. The templates are all perfectly fine in the software version of MYOB but it's important for my employees to be able to export invoices within the web version.


Thanks everyone.

invoicing
templates
webversion

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  • Komal_S's avatar
    Komal_S
    MYOB Moderator
    3 years ago

    Hi HelloSidney 

     

    Apologies for the delay in response.


    We appreciate your feedback on this and have passed on your comments to the product development team. So we can address this properly, please attach a screenshot of one such invoice from the desktop app and from the browser version too.