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SStevenson's avatar
SStevenson
Contributing Cover User
3 days ago

New expense account not adding up in P and L

Hi,

 

I created a new general ledger account for an expense called NDIS audit.  When you look at the new account it is not indented like the other accounts.  When I do a profit and loss statement the amount is on the P and L but the amount isn't added to the grand total for the list of expenses in the grouping of admin expenses. I have attached an exert of the P and L to show you how the expense isn't added to the total. 

 

If you could help me to fix this that would be great.

1 Reply

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  • Isaiah_C's avatar
    Isaiah_C
    MYOB Moderator
    3 days ago
    Copy LinkReport

    Hi SStevenson,

     

    If the "NDIS audit" account is sitting under the right section in the Profit & Loss, but it's not included in the total for admin expense, usually that happens when the account hasn't been assigned to the correct header or category. You'll want to double-check the account setup in your chart of accounts. Make sure the NDIS audit account is marked as a detail account and not header account.

     

    If you're still stuck and need help with this, reach out to our live chat support through our virtual assistant MOCA or submit a case via MyAccount.

     

    Regards,

    Sai

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L","id":"message:891733","revisionNum":1,"repliesCount":1,"author":{"__ref":"User:user:193012"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:Sales_and_Purchases"},"conversation":{"__ref":"Conversation:conversation:891733"},"readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:891733"},"body":"

Hi,

 

I created a new general ledger account for an expense called NDIS audit.  When you look at the new account it is not indented like the other accounts.  When I do a profit and loss statement the amount is on the P and L but the amount isn't added to the grand total for the list of expenses in the grouping of admin expenses. I have attached an exert of the P and L to show you how the expense isn't added to the total. 

 

If you could help me to fix this that would be great.

","body@stringLength":"537","rawBody":"

Hi,

 

I created a new general ledger account for an expense called NDIS audit.  When you look at the new account it is not indented like the other accounts.  When I do a profit and loss statement the amount is on the P and L but the amount isn't added to the grand total for the list of expenses in the grouping of admin expenses. I have attached an exert of the P and L to show you how the expense isn't added to the total. 

 

If you could help me to fix this that would be great.

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Moderator","color":"333333","icon":null,"rankStyle":"TEXT"},"User:user:295370":{"__typename":"User","id":"user:295370","uid":295370,"login":"Isaiah_C","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2023-03-14T14:20:01.314+11:00"},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://community.myob.com/t5/s/myob/images/dS0yOTUzNzAtNDA0MzdpOTAzNjUyN0VBREVDNTU1Mw"},"rank":{"__ref":"Rank:rank:62"},"entityType":"USER","eventPath":"community:myob/user:295370"},"ModerationData:moderation_data:891735":{"__typename":"ModerationData","id":"moderation_data:891735","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:891735":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:295370"},"id":"message:891735","revisionNum":1,"uid":891735,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:Sales_and_Purchases"},"parent":{"__ref":"ForumTopicMessage:message:891733"},"conversation":{"__ref":"Conversation:conversation:891733"},"subject":"Re: New expense account not adding up in P and L","moderationData":{"__ref":"ModerationData:moderation_data:891735"},"body":"

Hi SStevenson,

\n

 

\n

If the \"NDIS audit\" account is sitting under the right section in the Profit & Loss, but it's not included in the total for admin expense, usually that happens when the account hasn't been assigned to the correct header or category. You'll want to double-check the account setup in your chart of accounts. Make sure the NDIS audit account is marked as a detail account and not header account.

\n

 

\n

If you're still stuck and need help with this, reach out to our live chat support through our virtual assistant MOCA or submit a case via MyAccount.

\n

 

\n

Regards,

\n

Sai

","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"212","kudosSumWeight":0,"repliesCount":0,"postTime":"2025-04-04T12:45:20.755+11:00","lastPublishTime":"2025-04-04T12:45:20.755+11:00","metrics":{"__typename":"MessageMetrics","views":7},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:AccountRight/category:Support/community:myobboard:Sales_and_Purchases/message:891733/message:891735","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"readOnly":false,"editFrozen":false,"body@stringLength":"1225","rawBody":"

Hi ,

\n

 

\n

If the \"NDIS audit\" account is sitting under the right section in the Profit & Loss, but it's not included in the total for admin expense, usually that happens when the account hasn't been assigned to the correct header or category. You'll want to double-check the account setup in your chart of accounts. Make sure the NDIS audit account is marked as a detail account and not header account.

\n

 

\n

If you're still stuck and need help with this, reach out to our live chat support through our virtual assistant MOCA or submit a case via MyAccount.

\n

 

\n

Regards,

\n

Sai

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