Forum Discussion

ZervK's avatar
ZervK
Contributing User
4 years ago
Solved

New update bug - Can't access Online invoice payments report

Hi   Today when I opened my online file, it told me there was a new update and to restart which I did. I now go into the Sales report / Online Invoice payments, go through the log in again, and it ...
  • Melisa_D's avatar
    Melisa_D
    4 years ago

    Hi ZervK, 

     

    Thank you for your post and welcome to the Community Forum. To troubleshoot are you able to sign out of the file and back in, does this make a difference ? (To do this please go to services tab > Sign out from AccountRight live).

     

    Please do let me know how you go. 

     

    If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.

Melisa_D's avatar
Melisa_D
Former Staff

Hi ZervK, 

 

Thank you for your post and welcome to the Community Forum. To troubleshoot are you able to sign out of the file and back in, does this make a difference ? (To do this please go to services tab > Sign out from AccountRight live).

 

Please do let me know how you go. 

 

If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.

ZervK's avatar
ZervK
Contributing User
4 years ago

Thank you Melisa_D that seemed to work. Cheers