Non Sequential Sales Invoice Numbers MYOB Accountright 2022.1
Hi Team
After we upgraded to the lastest version of MYOB Accountright 2022.1, we start to having an issue regards to Sales Invoice No. The problem is below:
The sales invoice no. is working fine if there is no manual change in the sequential number. However, when we import some sales invoices into MYOB, which the invoice no. will start with letter " F". That is the way we differentiate the sales invoices whether they are generated from Imports or direct entry. After the import is done, when you click Enter Sales to enter next invoice, the invoice number will remain the SAME number as the last invoice number ending with letter "F".
This causes us huge problems:
1) Duplicate sales invoice. I have already selected the preference - Sales - Warn for Duplicate Invoice and customer PO number. See the attached screenshot. However, it looks like it does not recognise the duplicate sales invoice.
2) Non Sequential serial number.
Please help us to solve the issues. Thanks
Hi VZ23
Thanks for your post. We have identified that some customers will use alphanumeric reference numbers, which is a problem because the software does not pick up those reference numbers when searching for duplicates.
We do understand that some users use a different sequence for invoices being imported, which has been fed back to the required teams for future updates.
Please let me know if you have any further questions.
If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.