Forum Discussion

sarsj's avatar
sarsj
Experienced Cover User
8 days ago

Automatic General Journal No. not sequential

Hi,  my next automatic journal number is defaulting to the last general journal number i posted.  Anyone seen this? Any solutions?

Regards

  • Hi sarsj,

     

    I'm sorry to hear that you're experiencing this issue. To resolve it, you can manually enter the next journal number to get past the point where the numbering seems to be stuck. Continue manually assigning numbers until the system resumes automatic numbering.

     

    If the issue persists, you can try skipping ahead by entering a significantly higher journal number to see if the auto-numbering picks up from there. While we understand this may not be ideal, this process will help us identify where the numbering is stuck and ensure the system continues functioning for you.

     

    Regards,

    Sai

     

     

  • Isaiah_C's avatar
    Isaiah_C
    MYOB Moderator

    Hi sarsj,

     

    I'm sorry to hear that you're experiencing this issue. To resolve it, you can manually enter the next journal number to get past the point where the numbering seems to be stuck. Continue manually assigning numbers until the system resumes automatic numbering.

     

    If the issue persists, you can try skipping ahead by entering a significantly higher journal number to see if the auto-numbering picks up from there. While we understand this may not be ideal, this process will help us identify where the numbering is stuck and ensure the system continues functioning for you.

     

    Regards,

    Sai

     

     

  • sarsj's avatar
    sarsj
    Experienced Cover User

    Ok, I will give that a go.

    Thanks Sai