Since MYOB made the change to remit funds net of fees the payments are not matching.
I suspect that this is because there is no cost centre specified for the fees to be posted to. The set up allows you to enter a category [account code] but no cost center code.
How can this be rectified?
Hi AdrianC1
Apologies for the delayed response about this issue with online payments not matching since MYOB updated to deduct fees. There are a few things to check. Make sure you've enabled automatic matching of bank transactions to MYOB bills and invoices. Also, ensure you've set up ledger accounts for recording payments and merchant fees and linked them to your bank fees. For more details, check out this Help article: Automatically matching online invoice payments.
Feel free to post again if you need further assistance.
Cheers,
Princess
