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KGA's avatar
KGA
4 years ago
Solved

Payment made by customer directly to our supplier

My boss ordered materials from a supplier on behalf of a customer, then issued an invoice to the customer. But instead of getting the customer to pay us then we pay the supplier, he got the customer to make payment to the supplier directly. 

 

Now I have an open bill and an open invoice which I'm having trouble with reconciliation because there's no bank transaction corresponding to this.

 

Can someone please help? TIA

myob-ref-Sales
  • Tracey_H's avatar
    Tracey_H
    5 years ago

    Hi jhp 

     

    Thanks for your post. Due to the way AccountRight operates in the background, if a wage category has been used on a timesheet for an employee that particular wage category would not be able to be deselected from them. I’m not currently aware of any plans to change how that works, however, I have passed on your feedback.

     

    Please let me know if you need further help.

     

    If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.

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  • Steven_M's avatar
    Steven_M
    Former Staff
    4 years ago

    Hi KGA 


    The process I would use would be to process the payments through a holding account. The full process is below for you:

     

    1. Navigate to Business Name Menu (top right)>>Accounts>>Accounts list.
    2. Select Add new.
    3. Give the account a number, name, set the account type to be Banking, and add a tax code.
    4. Select Save.
    5. Once the account has been created, you would go to Sales>>Take payments.
    6. Select the customer and other information. In the Into account choose that newly created account.
    7. Complete the transaction as per normal and select Save.
    8. Go to Purchaes>>Pay bills.
    9. Select the supplier and other information. In the From account choose that newly created account.
    10. Complete the transaction as per normal and select Save.

    What the above process will do is allow the payment to flow through to the holding account. Once in the holding account, you can use that pay the supplier purchases. As you are not using the main bank account in those transactions there is no impact on that transactions.

    • KGA's avatar
      KGA
      4 years ago

      It worked! Thank you so much! 

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made by customer directly to our supplier","id":"message:716341","revisionNum":1,"repliesCount":2,"author":{"__ref":"User:user:231356"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:Sales_and_Purchases"},"conversation":{"__ref":"Conversation:conversation:716341"},"readOnly":true,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:716341"},"body":"

My boss ordered materials from a supplier on behalf of a customer, then issued an invoice to the customer. But instead of getting the customer to pay us then we pay the supplier, he got the customer to make payment to the supplier directly. 

 

Now I have an open bill and an open invoice which I'm having trouble with reconciliation because there's no bank transaction corresponding to this.

 

Can someone please help? TIA

","body@stringLength":"478","rawBody":"

My boss ordered materials from a supplier on behalf of a customer, then issued an invoice to the customer. But instead of getting the customer to pay us then we pay the supplier, he got the customer to make payment to the supplier directly. 

 

Now I have an open bill and an open invoice which I'm having trouble with reconciliation because there's no bank transaction corresponding to this.

 

Can someone please help? TIA

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background-size: contain;\n background-position: center;\n}\n.myob-social-links .twitter a:before {\n background: url(\"data:image/svg+xml;charset=utf8,%3Csvg xmlns='http://www.w3.org/2000/svg' viewBox='0 0 24 24'%3E%3Ctitle%3EAsset 6%3C/title%3E%3Cg id='Layer_2' data-name='Layer 2'%3E%3Cg id='Layer_1-2' data-name='Layer 1'%3E%3Cpath d='M12,0A12,12,0,1,0,24,12,12,12,0,0,0,12,0Zm5.33,10c0,.12,0,.23,0,.35A7.75,7.75,0,0,1,5.4,16.92a5.48,5.48,0,0,0,4-1.13A2.73,2.73,0,0,1,6.89,13.9a2.73,2.73,0,0,0,1.23,0,2.73,2.73,0,0,1-2.19-2.67v0a2.73,2.73,0,0,0,1.23.34,2.73,2.73,0,0,1-.84-3.64,7.74,7.74,0,0,0,5.62,2.85,2.76,2.76,0,0,1-.07-.62,2.73,2.73,0,0,1,4.72-1.86,5.49,5.49,0,0,0,1.73-.66c-.2.64-.23.87-.79,1.21a1.46,1.46,0,0,0,1.34,0A5.8,5.8,0,0,1,17.33,10Z' style='fill:%23687480'/%3E%3C/g%3E%3C/g%3E%3C/svg%3E\")\n no-repeat;\n}\n\n.myob-social-links .googleplus a:before {\n background: url(\"data:image/svg+xml;charset=utf8,%3Csvg xmlns='http://www.w3.org/2000/svg' viewBox='0 0 24 24'%3E%3Ctitle%3EAsset 4%3C/title%3E%3Cg id='Layer_2' data-name='Layer 2'%3E%3Cg id='Layer_1-2' data-name='Layer 1'%3E%3Cpath d='M12,0A12,12,0,1,0,24,12,12,12,0,0,0,12,0ZM9,17.5a5.5,5.5,0,1,1,4.1-9.17L11.61,9.67a3.5,3.5,0,1,0,.56,3.84H9v-2h4.47a1,1,0,0,1,1,1.11A5.49,5.49,0,0,1,9,17.5Zm10.5-4v2h-2v-2h-2v-2h2v-2h2v2h2v2Z' style='fill:%23687480'/%3E%3C/g%3E%3C/g%3E%3C/svg%3E\")\n no-repeat;\n}\n\n.myob-social-links .facebook a:before {\n background: url(\"data:image/svg+xml;charset=utf8,%3Csvg xmlns='http://www.w3.org/2000/svg' viewBox='0 0 24 24'%3E%3Ctitle%3EAsset 1%3C/title%3E%3Cg id='Layer_2' data-name='Layer 2'%3E%3Cg id='Layer_1-2' data-name='Layer 1'%3E%3Cpath d='M12,0A12,12,0,1,0,24,12,12,12,0,0,0,12,0Zm3.51,12H13.2v7.2h-3V12H8.4V9.58h1.8V8.29A2.61,2.61,0,0,1,13,5.4h2.6V7.77H13.81a.58.58,0,0,0-.61.66V9.58h2.56Z' style='fill:%23687480'/%3E%3C/g%3E%3C/g%3E%3C/svg%3E\")\n no-repeat;\n}\n\n.myob-social-links .linkedin a:before {\n background: url(\"data:image/svg+xml;charset=utf8,%3Csvg xmlns='http://www.w3.org/2000/svg' viewBox='0 0 24 24'%3E%3Ctitle%3EAsset 5%3C/title%3E%3Cg id='Layer_2' data-name='Layer 2'%3E%3Cg id='Layer_1-2' data-name='Layer 1'%3E%3Cpath d='M12,24A12,12,0,1,0,0,12,12,12,0,0,0,12,24Zm1.82-10.71a1.2,1.2,0,0,0-1.2,1.2v4.2h-3s0-7.2,0-7.8h3v.89A3.72,3.72,0,0,1,15,10.91c1.78,0,3,1.29,3,3.78v4H15v-4.2A1.2,1.2,0,0,0,13.82,13.29ZM6.91,9.69h0A1.47,1.47,0,0,1,5.4,8.2,1.44,1.44,0,0,1,6.93,6.75a1.47,1.47,0,1,1,0,2.94Zm1.51,9h-3v-7.8h3Z' style='fill:%23687480'/%3E%3C/g%3E%3C/g%3E%3C/svg%3E\")\n no-repeat;\n}\n\n.myob-social-links .instagram a:before {\n background: url(\"data:image/svg+xml;base64,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\")\n 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Payment made by customer directly to our supplier","moderationData":{"__ref":"ModerationData:moderation_data:716427"},"body":"

Hi KGA 

\n


The process I would use would be to process the payments through a holding account. The full process is below for you:

\n

 

\n
    \n
  1. Navigate to Business Name Menu (top right)>>Accounts>>Accounts list.
    2. \n
  2. Select Add new.
    3. \n
  3. Give the account a number, name, set the account type to be Banking, and add a tax code.
    4. \n
  4. Select Save.
    5. \n
  5. Once the account has been created, you would go to Sales>>Take payments.
    6. \n
  6. Select the customer and other information. In the Into account choose that newly created account.
    7. \n
  7. Complete the transaction as per normal and select Save.
    8. \n
  8. Go to Purchaes>>Pay bills.
    9. \n
  9. Select the supplier and other information. In the From account choose that newly created account.
    10. \n
  10. Complete the transaction as per normal and select Save.
    11. \n
\n

What the above process will do is allow the payment to flow through to the holding account. Once in the holding account, you can use that pay the supplier purchases. As you are not using the main bank account in those transactions there is no impact on that transactions.

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It worked! Thank you so much! 

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