Payment Received that belongs to someone else

Hi Chippy 

Thanks for your post. You can record a Receive money transaction and leave the Payor field blank. In the Memo field enter a description so that you know what the transaction relates to and allocate the amount to the suspense account.

When you pay the amount back to the insurance company, record a Spend money transaction and allocate to the same suspense account.

This will allow you to reconcile your bank account without affecting your income accounts. 

Please let me know if you need further help.

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