Payroll Error
When I try to enter Hours under payroll category Base Hourly, I get a warning message. Paying this leave will result in a negative leave balance for ...... Current Balance 0 hours Accrued this ...
Forum Discussion
Thanks for the reply.
You have mentioned "As long as the employee has enough leave to cover the amount of leave being taken ......."
But, my issue is that the error meesage comes for payroll category BASE HOURLY. This is not connected to leave.
If it comes up for Leave Annual or Leave Personal, I can understand.
How can payroll category BASE HOURLY generate an error message connected to leave balance when I try to enter base hours?
Hi, lalwijeratne
Thanks for your response.
Since it is only happening when entering the number of hours on the base hourly, we highly recommend checking all the leave categories to make sure none of them were linked to the base hourly, as this may trigger the error message.
Please let us know how it goes.
Best regards,
Doreen
Hi, lalwijeratne
We would appreciate the opportunity to address your concern further. Should you require additional assistance, please do not hesitate to contact us. We are eager to provide any support you may need.
If my response has answered your enquiry please click "Accept as Solution" to assist other users in finding this information.
Best regards,
Doreen
Still the problem is there.
When I try to enter normal hours, the leave exceed message is coming up.
Hi, lalwijeratne
Thanks for updating us.
Please confirm if you were able to check the window, as shown in the screenshot below.
To check it, go to Payroll > Payroll Categories > Entitlements and then check each category that your employee is linked to. If the category is Annual Leave Accruals, it should be linked to the wage pay item Annual Leave Pay. The same goes with Personal Leave Accrual and Holiday Leave Accrual. They should be linked to Personal Leave Pay and Holiday Leave Pay.
Please let us know how it goes.
Best regards,
Doreen
