Forum Discussion
Hello Coral3
Are you able to please state the last 4 digits of your serial number as well as the company file Id that this is affecting. The company file Id is found by clicking on Help and choosing about MYOB.
I should be able to resolve this once I have this information.
- Coral33 years agoExperienced User
Hi Chris,
The serial number ends in 4040
Company File ID: 1
Your help would be very much appreciated!
Thank you
- ChrisMYOB3 years agoFormer Staff
I have run a script over your file, you should now be able to print the past invoices.
Please let me know if you need any further assistance.- Coral33 years agoExperienced User
Unfortunately it is not fixed.
I have just tried several times but we are still getting the same 'Unable to Connect' pop up when trying to open the 'Print/Email Invoices' function. Exiting and re-opening MYOB has not made any difference.
Our staff at another location have also just tried to access 'Print/Email Invoices' using their log-in, and it is not fixed at their end either.