Forum Discussion

Narellecables's avatar
Narellecables
Experienced Cover User
23 days ago

"Printing"/Saving issues for quotes and other templates

Hi,

 

Is anyone else having issues printing quotes or different templates for their orders?

Some quotes/ templates "print" ok while others just do nothing at all

1 Reply

  • Princess_R's avatar
    Princess_R
    MYOB Moderator
    20 days ago

    Hi Narellecables,

     

    That does seem a bit odd, especially if it’s picking and choosing what it will print. We haven’t seen any broader printing issues reported at the moment, but if it’s still not printing everything, the first thing to try is clearing your AccountRight cache.

     

    If that doesn’t help, the next step is to check the form you’re using. You could try printing with a different form first to see if that works. If it does, the issue may be with the form itself. If needed, recreating the form can also help narrow it down.

     

    If you’re still stuck after that, please reach out to our team directly so they can take a closer look with you.     

     

    Cheers,

    Princess