Forum Discussion

MichBrown's avatar
MichBrown
Contributing User
4 months ago

Purchase Invoice emails Automatically from outlook inbox to MYOB in-tray being rejected

Morning all    I have an issue with emails forwarded from my outlook to myob intray -  "Your message wasn't delivered because the recipient's email provider rejected it." which means missed inv...
LouD's avatar
LouD
Experienced User
4 months ago

I'm also having trouble emailing invoices to the in tray. I've double checked the MYOB email address. I have the emails sitting in my sent items but they're not making it to the In Tray. I'm having to save them to the desktop then add from the In Tray. 

Emails were working fine last week so I'm not sure what's going on.

Shella_A's avatar
Shella_A
MYOB Moderator
4 months ago

Hi LouD​,

 

Bit odd if your purchase invoices showing sent but not hitting your In Tray. If you’ve double check their email address and its giving you the same issue. Best shot is to give our live chat a buzz via our virtual assistant MOCA or lodge a support request at MyAccount and will help you sort it out.

 

 

Cheers,
Shella

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