Forum Discussion

BeckMW's avatar
BeckMW
Contributing User
10 months ago

Rate Rounding Up in Time Billing Invoice

Hi MYOB,    We need to use the exact rate of $193.99 for NDIS Invoices.   While in the window processing the Invoice, it always shows $193.99 but when the Invoice is sent to the customer, sometim...
Bec18's avatar
Bec18
Contributing User
4 months ago

Hi

 

Yes extremely frustrating!

 

Princess_R​ essentially we require MYOB to have a field in the customise invoice area to take the EXACT rate of the activity (which is part of the activity data it pulls onto the invoice).

 

Currently MYOB takes the total it calculates from the activity slip and then divides it by the time which in turn creates the rounding issues.

 

Please see attached the screenshot of an activity slip and the invoice it produces.

 

This adjustment will assist ALL MYOB users as not every company uses a standard rate with no decimals. 

 

Thanks

 

 

Doreen_P's avatar
Doreen_P
MYOB Moderator
4 months ago

Hey Bec18,

 

Thanks for the screenshots you've sent. There haven’t been any updates yet confirming the Rate Rounding Up in Time Billing Invoice issue is fixed. No worries, I’ve added your account to our list of affected users so you'll be updated when there's anything new.

 

Cheers,

Doreen

Looking for something else?

Search the Community Forum for answers or find your topic and get the conversation started!

Community home

Dig into MYOB Academy for free courses, learning paths and live events to help build your business with MYOB.