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DavidVine's avatar
DavidVine
Member
2 years ago

Re: In Tray Issues

Thanks for the response however the issue is the other way around - less documents show on full screen than when not on full screen

 

And the issue is not restricted to just one computer, the client has 4 users that also had exactly the same issue as I have had off site

3 Replies

  • Doreen_P's avatar
    Doreen_P
    MYOB Moderator
    2 years ago

    Hi, DavidVine

     

    Thank you for your prompt response.

     

    Kindly check the display settings on your computer to make sure that everything is set up correctly. To check it, select Start > Settings > System > Display.

     

    Please let us know how it goes on your end.

     

    Best regards,

    Doreen

  • DavidVine's avatar
    DavidVine
    Member
    2 years ago

    I am unable to check or change any settings due to IT restrictions on terminal server settings.

     

    However I can confirm that yesterday's problem has not been able to be replicated today - it appears to have fixed itself overnight

  • Doreen_P's avatar
    Doreen_P
    MYOB Moderator
    2 years ago

    Hi, DavidVine

     

    Thank you for updating us.

     

    We're glad to hear that your concern has been resolved. Should you need further support, we are here to assist you promptly. Feel free to start a new post, and we'll be ready to address your concerns.

     

    Best regards,

    Doreen

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