Invoices from 1 supplier not in In Tray
I receive invoices to my Outlook email and forward them to our MYOB In Tray. In the last few days, emails from 1 supplier only are not showing in the In Tray. They show in my Sent items in outlook.
Forum Discussion
I have just spoken to the tech support as I was not happy with the response times.
I have been told that moving forward - when sending your invoice to the tray - you need to delete the body of the invoice first including the signatures and then send the invoice. I have tried this twice and it appears to be working. Good luck.
