Forum Discussion

DaniGW's avatar
DaniGW
Experienced User
5 months ago

Invoices from 1 supplier not in In Tray

I receive invoices to my Outlook email and forward them to our MYOB In Tray. In the last few days, emails from 1 supplier only are not showing in the In Tray. They show in my Sent items in outlook.
Vector's avatar
Vector
Experienced Cover User
4 months ago

My invoices only appear in my tray if I delete all the body of the invoice and then send.

I have spoken to MYOB and the response I got was.,

We are aware of the problem, and we have our technical team on it.  There is no resolution yet.

 

Apart from my call - I have not received anything more.

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